Can someone help me [RESOLVED!]

my engraver wont do anything, everytime i go to test a shape for cutting it frames the area then goes back to its origin and just sits and does nothing, i have re installed the istudio, but it doesnt seem to do anything at all. it just sits back at its origin

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Can you send some photos and ones of steps you are taking to try and figure out what is going on.

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it’s working now. I dint know why. but ufs working. I did re install the I studio. and I opened the app on my phone. now it’s working. yay

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it’s working now. I re installed the Istudio. before I did it would keep losing the connection. then I opened the app on my phone and updated it.

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Hi and welcome to the community @helenhannum! Just read your concerns and glad that your laser is now working. Please let us know if you need further assistance with your iEngrave. We have some wonderful iEngrave projects you can browse under Inspiration Category and an iEngrave Help Hub for your reference only.

Thank you @Judi_B, for stepping in right away. :wink:

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