Heat Press 2 stop working

I was in the middle of pressing a shirt and when I pressed it nothing transfered and when I went to repress it I recieved this error message…Please advise …

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Probably not what you want to hear but these are the trouble shoot instructions from the manual
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I would power the machine down completely and remove the power cord from the wall and wait 5 mins. Plug it back in turn it on and if it gives the error again I would contact HTVRont support

They have a form you can fill out here

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Thanks so much. I reached out to support, but it still won’t heat up, and sending videos was tough because the files were too large.

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Hope it gets sorted for you quickly

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Thanks for the encouraging words

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Hope it gets sorted soon. Is it still within the warranty period?

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Yes they are sending me another one…I am so grateful for that

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That’s great news. :heart_eyes:

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