I don’t think it’s any thing like that because it only happens on images- honestly I think it’s a bug in the software as far as engraving, an image and then cutting or engraving non-images.
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Appreciate the follow‑up! Have you had a chance to try it again to confirm whether this bug is what’s causing the issue?
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I’m not sure how I can troubleshoot- I don’t and won’t have LB access…
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Oh, I just saw this. I am wondering if you have tried the 30-day free trial for Lightburn software that came with your machine?