I am here again with a small problem. After completing a project on Canvas, when I click on the “do” button to take a shortcut, I cannot see the project view on the page that opens. Despite this, for the trial, I edit the settings that should be there from the right menus. Then I click on the “Add task” button, but it does not respond. What is the problem? Are there others experiencing this problem?
Did you choose your material and parameters?
yes, selected as shown on the right of the screen.
Hi, does it give you an error message after you press add to task? Also if you go to the task list button up the top, does it show any tasks in there?
If none of the methods provided work, could you try downloading the software again? Sometimes a fresh installation can help resolve the issue.
I had installed the program without uninstalling it. I thought this problem was caused by that and I completely uninstalled the program and reinstalled it. The result was successful. The problem I mentioned above was solved.
In short, until a new update comes out, I think it is best to completely uninstall the program and reinstall it. Is it your personal library? They are coming back, don’t worry.
That’s exactly what I did. It’s the best.
When will there be the ability to update the app with in the app? It’s a bit annoying having to uninstall and then install the new update every time.
It has been feedbacked to the product and research team, and they will further assess it after the Spring Festival.
Thank you for your interest.