@doggydetailers, I’m so sorry you’re dealing with all of that. Connection issues can make the whole machine feel impossible to use. You’ve clearly tried everything you can, so your frustration is completely valid. If you want, I can help you troubleshoot step‑by‑step—sometimes it’s just one tiny setting hiding somewhere. You don’t have to figure it out alone. But before we dive into troubleshooting, have you had a chance to check out my video tutorials on connecting your iEngrave through the mobile app, the desktop version, and LightBurn? Given that, you successfully installed the right drivers to your computer. connecting to Lightburn is easy. I’ve linked them below for you.
https://youtube.com/shorts/c5m2rW0po_s
NOTE: The desktop version recently added a one‑go engrave‑and‑cut feature that the iEngrave can now read. I highly recommend giving that a try and using a USB connection between your desktop and the machine for a more stable, reliable connection.